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Training

WHAT PEOPLE SAY

Susy is a great teacher who really knows the benefits system. The handouts and slides on the projector are amazing.

Clear, concise information. Useful written booklet alongside the verbal information. Very helpful morning of information.

All was excellent and delivered very well. Handouts are great, as a back up after training

Really informative and very clearly explained. Very good to have the opportunity to debate and ask questions.

Torbay Advice Network offer a range of training courses to develop knowledge on a range of topics for benefits advice. 

How to Book

Please email info-torbayadvicenetwork@mail.com to express your interest in attending. Where possible we will try and accommodate all expressions of interest but as there are limited places available there is a restriction of 1 attendee per VCSO. Training is aimed at Practitioners and Volunteers who support Torbay Residents to aid with the current Cost of Living Crisis.

Introduction to benefits

An overview of how the benefit system operates.

Understanding the difference between means tested and non-means tested.

Information on the main benefits - telephone numbers, websites, links to factsheets, etc. 

Dates & Times

May 16th 2023

9:30am - 12:30pm

Venue

Room 13

Paignton Library and

Information Centre

Great Western Road

Paignton

TQ4 5AG

Identifying entitlement

How to use online benefit calculators - Entitled To and Turn 2 Us

Including additional features, such as better off calculations regarding starting/stopping employment

Dates & Times

May 17th 2023

10am - 1pm

Venue

Room 10

Paignton Library and

Information Centre

Great Western Road

Paignton

TQ4 5AG

Making a claim

An overview of how to claim the main benefits - UC, New Style ESA, New Style JSA, Carer's Allowance, Attendance Allowance, Council Tax Support, PIP.

Cost of Living support available via Torbay Council & other resources

Dates & Times

May 18th 2023

10am - 1pm

Venue

Room 10

Paignton Library and

Information Centre

Great Western Road

Paignton

TQ4 5AG

PIP

A detailed look at the application process, including: 

  • Completing the form

  • Gathering supporting evidence

  • The medical assessment

  • Challenging an unfavourable decision

Dates & Times

May 23rd 2023

10am - 1pm

Venue

Room 13

Paignton Library and

Information Centre

Great Western Road

Paignton

TQ4 5AG

Identifying entitlement

How to use online benefit calculators - Entitled To and Turn 2 US

Including additional features, such as better off calculations regarding starting/stopping employment

Dates & Times

May 24th 2023

10am - 1pm

Venue

Room 10

Paignton Library and

Information Centre

Great Western Road

Paignton

TQ4 5AG

Benefits for Carers

An overview of eligibility and how to claim Carer's Allowance and how this applies to certain groups, including prisoners.

The Carer Element of UC and the various ways carers can get discounts on their Council Tax

Dates & Times

May 25th 2023

10am - 1pm

Venue

Room 10

Paignton Library and

Information Centre

Great Western Road

Paignton

TQ4 5AG

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